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These messages feature status updates on epidemiological survey results, including details of recently confirmed cases, and the time and location of ‘infection points’ these patients have visited. Making use of Korea’s public warning system based on Cell Broadcasting Service, government authorities send out customized emergency alert messages simultaneously to millions of mobile users at city and district levels.
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Central and local government entities disseminate area-specific information via mobile emergency alerts, apps and websites, not to mention that daily briefings are delivered to citizens through traditional media channels by the Korea Centers for Disease Control and Prevention (KCDC). Keeping the public fully informed of outbreak updates and infection risks with open and transparent disclosure of real-time information has been a central feature of the government’s response to the COVID-19 crisis. As the spread of the virus continues to evolve as a global challenge, here are some examples illustrating the early experiences and lessons learned observed thus far in Korea. Since the breakout of COVID-19 in the country on 22 January 2020, the government and the private sector have been introducing various innovative measures for public information disclosure, virus testing, and monitoring of quarantined persons. The Republic of Korea is well known for its advanced technology and innovations.